Spectro

What do I do if my spectro is not searching for formulas?

When using spectro measurements, the LAB values are important. Based on those, Redlike compares the spectro measurement results with the LAB data in the database and shows you the best matches.

If the spectro is showing no results, two things may be the cause:

  1. Please check that you have LAB values inserted in the database (you can export it via Redlike Importer for this purpose)
  2. Please check that the spectro is calibrated and set up correctly
What do I do if my spectro does not want to connect?
  1. Make sure that the minimal requirements for spectro have been met
  2. Make sure that the spectro is communicating with the computer
  3. Make sure that the spectro has been calibrated
  4. Make sure that the spectro has been set up correctly
  5. Restart RCC