Redlike runs perfectly on all standardised screen resolutions starting at 1024×768, the optimal resolution being 1280×1024.
Please note that the minimal resolution is 1024×768 and it is supported only in kiosk mode.
The behaviour might also get a bit different with various zoom settings.
It is the best for you and us to contact the whole support team at once rather than individually. It will increase the speed and quality of the support provided to you and it will simplify our cooperation. In order to achieve this, create a ticket in our CRM system and it is guaranteed that it will be processed within a short period of time. Also please have a look at the manual about how to correctly report a bug.
If you feel like you need to talk to us directly, call us: +420 608 540 590 on working days from 9AM to 5PM.
Help on Redlike
Contact support@deso.cz or your account manager and state the person’s name and e-mail address. Reason might also be required.
CRM
Contact support@deso.cz or your account manager and state the person’s name and e-mail address. Reason might also be required.
Redlike Web
On your own in Redlike Web administration.
Redlike Manager
On you own in Redlike Manager administration.
Redlike
On your own in the zone database (in Redlike Importer or Redlike Manager). Local users can be created directly in Redlike – User Management section under the superadmin rights (unless the privilege was changed).