Please note that DESO development aims to help you set the dispensing software Redlike 2 correctly. There are some steps which must be taken prior to Redlike 2 installation such as any driver installation and licensing of third-party products. DESO development is not responsible for such applications and cannot provide support for them.
Documentation about other products but Redlike 2 shared here is purely informational and it is only a suggestion for our customers. Other drivers, their versions and instances not described in this document may result in different behaviour.
There are some general steps which need to be taken in all cases before installation:
- your PC is fulfilling the minimal requirements for Redlike
- if the machine is communicating with a serial port, the user must have the rights to communicate with it (Windows as well as Linux)
There are some general steps which need to be taken in all cases after installation:
- if you are using an antivirus, make sure Redlike components are whitelisted
Each machine type requires a different approach and prerequisites.
Alfa Dispensers
- Computer
- the computers are connected via network (and communicating) and you know the correct IP address or hostname
- the machine computer has the latest firmware version (it must be up-to-date, at least from September 2019)
- Machine
- your machine has been set by Alfa or their service organization
- your machine has been calibrated
- your machine has the colorants assigned to the correct canisters, etc.
- all colorants are from a single Alfa dispensing system
- the machine is communicating correctly with Alfa Administration
Complete Alfa installation manual
Corob Dispensers
Corob Slave
- Computer
- you have CorobTECH 3 installed and operating with the machine
- for Windows, you have DspProxy (recommended 3.1.11) installed
- for Linux, you have NextDriver installed and licensed
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Corob 4G
- Computer
- you have EVOservice installed and operating with the machine (Windows or Linux)
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Corob 5G
- Computer
- you have CorobTECH 3 (package for 4G) installed and operating with the machine
- for Windows, you have DspProxy (recommended 3.1.11) installed
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Corob Flex (Lenteq)
- Computer
- you have HLD and LLD installed and operating with the machine
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Complete Corob installation manual
Dromont Dispensers
Dromont (Direct) V1/V2
- Computer
- you have D_Set (.exe) installed and operating with the machine
- your machine has been set and tested via D_Set
- programme D_DRV is present in the correct folder C:/Dromont
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Dromont V3
- Computer
- you have Dromont Misura installed and operating with the machine
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Complete Dromont installation manual
Fast & Fluid Dispensers
Fast & Fluid with IDD (Windows)
- Computer
- you have Drivers & Tools installed and operating with the machine
- you have got a valid IDD file (signed by F&F)
- the IDD file can be run in IDD Test.Net
- if you are using IDD2, it has been licensed
- if you are using IDD3, you used the correct installation package of Drivers & Tools
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Complete Fast & Fluid installation manual
Hero Dispensers
- Computer
- you have PCPDriver installed and operating with the machine
- you have PCPDriver licensed
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
- the configuration has either been done via PCPDriver directly or has been synchronised with TintWise
Complete Hero installation manual
Italtinto Dispensers
- Computer
- you have Wcal ready
- you have transferred the values from Wcal into our configuration file (dispenser.ini)
- you have set the serial port number in dispenser.ini
- the calibration software is communicating with the machine
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
Complete Italtinto installation manual
Manual Machines
Manual Machine Advanced
- Computer
- you have adjusted our sample configuration file (pumps and colorants)
Manual Machine Simple
- Computer
- you have adjusted our sample configuration file (pumps and colorants)
Complete Manual dispenser installation manual
SanTint Dispensers
- Computer
- if the machine is communicating with a serial port, the user must have the rights to communicate with it (Windows as well as Linux)
- Windows – you have Colorlink 3 installed and operating with the machine (tested via service.exe)
- Linux –
- you have Service installed and operating with the machine
- Color Expert must not be installed (careful! when uninstalling, all machine configuration uninstalls as well – backup must be made)
- you have set the correct machine type in Colorlink3
- Machine
- your machine has been calibrated and configured
- your machine has the colorants assigned to the correct canisters, etc.
- you have MaintenanceInterval set to 0
Complete SanTint installation manual
Simulation
- Computer
- you have our configuration file (dispenser.ini) set correctly with your colorants (can be done via Redlike Importer)